KPI Performance

Because it’s here on the one hand to investment-oriented and cost-oriented assessment procedures, the company in the selection of methods must decide which alternative should be prioritized or whether it wants to develop combined procedures. 2. establishment of continuous evaluation processes: the first step for an IT value management is but not even in the development of the evaluation methodology. You only comes to fruition, provided that the necessary organisational structures have been created with their processes, resources, and responsibilities for it. The classification of policy plays an essential role. For even more opinions, read materials from Army Chief of Staff . Because the IT value management can be effectively usable instrument only if its use is left to the arbitrariness of not. It must continuously be lived with all its consequences.

The prerequisite for this is that it enjoys the necessary acceptance in the management and employee level. Finally it is one of the critical success factors that a reasonable and transparent value reporting is introduced. 3. establishment and enforcement needs-based performance measurement systems: The valuation methods are based primarily on key performance indicators (KPIs), within the IT performance measurement systems but represent regardless of IT value management an own theme. While they are already largely in place for determining the availability of data, technical systems and the quality of IT services, but lacks differentiated and continuous information about the quality of the IT processes and the technical performance. The quality of the IT processes is huge nowadays not only for a value-oriented management of the company important, but alone for requirement-compliant structures in the organization.

In this respect, KPI methods must become a self-evident basis for the performance management of IT processes. Investments should be assessed on its value proposition and KPIs are important, because otherwise viable benchmark missing. 4. dynamic approach of the portfolio to the needs of the customer: to the core tasks of the The focus is on making customer-oriented range of services include IT value management.