Error 7 Carelessness If you are working with the bank you have repeated problems, it is better, if possible, to terminate any communication with him. If you regularly arise problems with transfer payments, do not hesitate to control the bank every time you pay the loan. Better person to make sure that your payment has been received, although this is largely dependent on the selected option repayment of debt. So, if you see that the work of the bank's poor, do not be lazy about it declare in writing to the bank management, for example, to the Chairman of the Board, because he can have no idea what Lawlessness and chaos going on somewhere on the ground. Summing up, by themselves suggest themselves as the disappointing findings on literacy and awareness of our population, and about the quality of some banks. Potential customers deciding to get a loan, behave extremely careless, inattentive learn sign papers. The view that a small loan does not promise much trouble is extremely dangerous. Inattention when signing the contract entails unforeseen costs, late payments, helping to make the bank on a fine, and unwillingness to defend their rights, or even control the actions of the bank, allows the latter, quite casually stand the requirements of borrowers.
In turn, banks, believing that the market capacity has no limit and that make your cake will in any case, do not rush to adjust their tariffs and improve the quality of their work. A separate issue – the quality of banking staff. Izmarana than one pack of paper with stories about how bad the banking retail work, and that this something must be done, except that employees, raising retail bad peremotivirovany motivated or vice versa, so few people think about the reputation of their own and other banks. But action is not the most difficult. They begin with the working conditions.
Want a quality staff, create favorable conditions work, pay decent wages, do not skimp on training, certification, quality control work. Employees must hold on to their place and not be sure that in case of dismissal, it is easy to find a similar job in Your competitor. Perhaps surprising to hear, but customers love when direction still takes specific measures to staff who are Naham for maintenance or simply working in good faith, or do not have this do. Many of the ills of a lack of control, and all use it. Time is money – and not just your money, distinguished bankers, and consumers' money. I'd like to see the quality and quick work of your partners, which implement enrollment fees, you want to see you care about the customer, expressed in the creation of new and convenient payment options. Consumers are tired of the endless "wait for an answer, queue to the cashier or the manager. Seems difficult relate the number of clients and the need to increase infrastructure. But something has to be taken … In addition, your client must clearly understand what he pays for and why. Market develops in waves, and all those whom you have wronged Today, you will need tomorrow, and when there is no trust – no call. Consumers can only advise to carefully choose the services and the bank, its offering, to demand quality services and protect their rights. A law such as known to be in the law and supplemented or violated the contract. Correct and successful financial decisions you! Source: