Try to emphasize the doubts of the customer and meeting your commitments are usually in all throw up all sorts of ideas, from the most trivial and vague to the most complex and decisive, and our work to maintain the highest possible responsiveness and attention to customer inquiries. After many meetings and projects may develop overconfidence and technical desensitization to the concerns of customers, this is a professional sin to be avoided, since we should always work under the premise that the client would remember everything we said: “If you can,” “if you will,” “If there is very good,” etc.
Plans and uses all possible support material matter if starting a meeting, presentation or follow-up, you should always load multimedia resources, documentation and logistics to help you see more details of the project and make decisions more precise. Use your own equipment for presentations If you are going to show a set of design or the functionality of some things, always do it on your own computer, prevents wear on flash memory or CD to view on the client PC, believe the impact of the presentation never be the same, as well as to risk not see the desired quality, you take away the glamor and sophistication to your performance, this is not good, you should always keep the mystery of your work. Manage the talk A meeting is a conversation with purpose, not have to be serious from start to finish and tempered, we should be able to inject a dose of focus, order, humor, variety, fresh ideas, etc. Developing a natural attitude, attentive and allow us to secure proper management and productive meeting. Furthermore, we must be attentive to steer the conversation whenever you feel that we are diverted from the important points and engrossed in trivial matters for the purpose of the project.
Summarized the ideas before closing I have a habit when I see approaching the end of a meeting, stating: “ok, ordering ideas we have …” and move to quickly enlist the salient points that were discussed and agreed within the conversation, it helps me to avoid misunderstandings and the risk of going with the wrong idea about something. Send a summary of the pending agreements and Make this a habit, can save hours of work and tens of misunderstanding. Send a summary after each meeting, will help to formalize and reaffirm the agreements and earrings set out therein, as well as to remember the responsibilities and commitments made by both parties. Follow-up was disciplined Send mail, data files and said send, make calls and inquiries do you compromised, stay due to receive what they agreed to send. Many times we have the bad habit of relaxing after each meeting with the client, reacting with outstanding commitments and two days later, this is not good, remember that each day of delay are dollars less on your profitability. Also do not expose yourself to claims by your carelessness. FINAL WORDS It’s funny how many of the tips we can give more productive to any activity, always seem to be simple common sense advice, outlining all of three things: planning, order and discipline.